| The ever-expanding Playtech portfolio now hosts 44 casinos
including flagships such as Casino Tropez and Club Dice Casino. One of Playech's
most recent innovations has bee their Live gaming platform. Originally designed
exclusively for the Dr. Ho Casino the Live dealers are now available in the larger
casinos including USA Casino and Tropez. Currently only Baccarat and Roulette
are supported, but future releases will include Blackjack and Casino War. The
Live dealers can bring some value added the online casino if your in the right
frame of mind. However, the games do go much slower and the dealers are queens
of the small talk, asking questions such as what is your favourite colour
and sending you good luck after ever other hand (however, they do make good eye
candy). One of the most notable features of Playech software is the Live
Help inside the gaming platform (not all casino use this feature), where you can
contact support (sales) people from within the game if you feel the need. This
offers you the opportunity to acquire instant assistant with any problems you
may have. However, I find that the people at the other end of the line seem to
be too keen on contacting you with offers on chips or persuading you to channel
a withdrawal. The software also supports your gaming history, which I find
a great bonus. The software also allows you to chat to other players on the same
software as you. Table limits vary by casino but some accept wagers as
low as $0.10 on blackjack, which can be useful if you wish to test out some new
gaming strategy or if your feeling a little risk adverse. All Playtech casinos
have 24/7 telephone and email support, which is located in Antigua (where many
of playtech casinos are registered). Note: some casino chains such as the Sunny
Group have their personal support service located elsewhere. It often takes up
to 4 hours for support to reply to any questions and I usually get a good response
if the problem is relatively simplistic. However, if support need to contact the
finance or fraud department (located in Israel) then your going to be waiting
much longer and I suggest that you CC your email to Casino Manager which should
hurry the process. While support do have a relaxed attitude to customer
service compared to what we would expect in the US and EC they often come up trumps
with time and sweet-talk. All in all the support is by no means silver service,
but adequate. Playtech games are extremely slick in comparison to many other
gaming platforms. Once you have sampled a Playtech casino it is very difficult
to enjoy wagering at casino-on-net, or some back circuit joint. Playtech has a
number of progressive jackpots, the biggest win to date was $453,617 on Golden
Valley taken back in November the 17th at Casino Del Rio. Playtech multi-line
slots can be great fun and give you a fair chance taking in decent win, while
games such as Safecracker seem to generate regular winners. Blackjack Switch
is a unique game to Playtech and offers you an alternative to the Blackjack, giving
you the opportunity to switch cards from two hands of blackjack at a price (blackjack
pays at 1:1 compared to 1; 1.5 at the traditional game of blackjack). Other
games difficult to find on other gambling softwares include and 3 card poker
and Let em ride. Playtech License is heavy regulated with little room for
unfair treatment of players. I have heard many complaints regarding Black Widow
Casino and I would suggest that you stay clear or do your own research before
depositing at their establishment. Many Playtech casinos have great reputations
and I have personally never experienced many major problems. When choosing a Playtech
casino a major facture such be the value (wagering and percentage bonus on deposit)
of bonus schemes for regular players - as this is the major source of differentiation
between Playtech casinos. |